Microsoft 365 powered by Work IQ: Built to Support How You Work
Give AI the context to get more done. The more AI understands about your work, the less time your team spends explaining what needs to get done. Watch this short video to see how Copilot Cowork works in context, drawing on relevant information to understand your work and take on tasks with less hand-holding.
What is Work IQ in Microsoft 365?
Work IQ is an intelligence layer built into Microsoft 365 that helps Copilot and other agents better understand you, your work, and your company. It brings together three core elements:
- Data – information from across your Microsoft 365 environment
- Memory – context about your ongoing work, preferences, and patterns
- Inference – the ability to draw conclusions and provide relevant suggestions or actions
By combining these, Work IQ helps reimagine how you interact with Microsoft 365, so Copilot and agents can respond in a way that feels more tailored to your day-to-day work.
How does Work IQ support the way I work?
Work IQ is designed to support how you already work in Microsoft 365, rather than forcing you to change your habits. It does this by:
- Understanding your context – what you’re working on, who you’re collaborating with, and what information matters most right now.
- Connecting information – bringing together data from across your Microsoft 365 apps so Copilot and agents can surface what’s relevant without you having to search manually.
- Improving responses over time – using memory and inference so that suggestions, summaries, and actions become more aligned with your role and your company’s way of working.
The result is a more focused, context-aware experience that helps you move faster on everyday tasks.
What makes Work IQ different from traditional AI in productivity tools?
Traditional AI features in productivity tools often focus on single tasks, like spelling, grammar, or basic recommendations. Work IQ goes further by acting as an integrated intelligence layer across Microsoft 365.
Key differences include:
- Company-aware – Work IQ is built to understand your company context, not just generic content.
- Work-aware – it uses memory and inference to stay aligned with your ongoing projects and responsibilities.
- Copilot-ready – it specifically powers Microsoft 365 Copilot and agents, enabling them to deliver more relevant, context-rich assistance.
This helps reshape how AI shows up in your daily tools—from isolated features to a more connected, intelligent experience across your work.
Microsoft 365 powered by Work IQ: Built to Support How You Work
published by SIA Simon Bremer Consultancy
Collaboration
We are committed to working collaboratively with each other to achieve the best possible outcomes for our clients who are at the center of everything we do. In working collaboratively we acknowledge that every person working on the project plays a valuable role that contributes to achieving the best possible outcomes.
Openness
A commitment to openness in our communications builds confidence and greater cooperation. We are committed to encouraging our clients and all people who work on the project to provide feedback that will help us provide better services.
Respect
We have respect for the abilities, knowledge, skills, and achievements of all people.
Sustainability
Zero waste
The ultimate goal is to provide perfect customer value through a perfect value creation process that has zero waste.
Simon Bremer, Dipl.-Ing in communication, has many years of experience with digitizing work processes,
Enterprise Resource Planning systems, programming individual solutions for customers within Microsoft Navision, Dynamics365, and Business Central.
Since 2020 also been working as a mentor and lean management trainer.
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